Creating an Artist Marketplace on Shopify
A Green Pebble Case Study
Green Pebble, a popular greetings cards and stationery retailer based in Suffolk, had an established, successful Shopify website. They sought to expand their site into a marketplace for the artists whose works they already sold, to allow for the sale of original art pieces directly to customers.
The primary goal was to create a Shopify marketplace that would be easy to use for both artists and customers, leveraging the existing traffic and customer loyalty to provide a new platform for artists to sell their original artwork.
The main challenges included integrating the new marketplace with existing internal processes, information architecture, and product libraries without causing disruption. It was also crucial to ensure accurate sales data for site and artist reports.
By using a third-party Shopify app, we were able to create the marketplace without needing extensive API development. We tested the new features and user experience with a dummy artist account and guinea pigs from our community before launching the marketplace with over 10 official artists.
The user experience was fine-tuned in three stages, starting with an internal test, followed by community testing and then the final roll-out. An in-depth guide was created to assist in onboarding sellers to the platform, with additional one-on-one consultancy provided as necessary.
The marketplace has entered a soft launch phase, with sales already being generated through the platform. The project has also influenced my approach to similar projects in the future, highlighting the potential of creating marketplaces that allow smaller retailers to sell products on behalf of makers without upfront costs.
The SEO optimisation will be an ongoing process, with emphasis on guiding artists to structure their product descriptions and metadata for SEO-friendliness. The aim is to ensure the marketplace remains well-optimised for search engines and that the structure of the website keeps the end-users in mind.
Building a marketplace for Green Pebble has proven successful in providing a platform for artists and generating new sales. It’s been an enriching journey into the art scene and a rewarding networking experience with artists, paving the way for further innovation and creativity within the e-commerce sphere.
Other Shopify Projects
GET IN TOUCH
Looking to Elevate Your
Just like Green Pebble, you too can unlock new potentials in your online business. Whether you’re dreaming of a marketplace or need expert guidance to optimise your Shopify store, I’m here to help.
Contact me today to start transforming your e-commerce vision into a thriving reality. Let’s create an online store that not only meets your business needs but also exceeds your customer’s expectations.